Report on an Employee Satisfaction Survey – April 2020
by Sunny Shukla – MD, Confluence Consulting India Pvt Ltd
Confluence HR embarked on this crucial exercise to get a fair idea about how the Indian workforce perceives the work environment. The core idea behind this exercise is to assess how corporate leadership needs to take a bottom-up approach and transform the workforce into priceless human capital. As an HR company, we believe a happy employee is the key to the success of any organization.
Our Survey Respondents
Overall Satisfaction
The average salaried employee is not too happy with his/ her current job. Job satisfaction jumps significantly with increased authority and responsibility
Satisfaction with Salary
They are not happy with their salary and do not feel they are being fairly compensated for what they bring to the table
Connection with Sr. leadership
Senior leadership is not too inspiring and unable to communicate organisational vision and goals down the hierarchy
Satisfaction with work place culture
Work place culture emerges as a major issue with lack of inclusiveness and tolerance
for diversity as well as seeming to be the root cause
Relationship with co-workers
Employees do not seem to enjoy a great relationship with co workers which would too would be contributing to their overall low levels of satisfaction
Effort orientation
The good news is that majority of the salaried class are willing to put in effort
and give their best to the job, on a daily basis
Goal & Focus Orientation
However, they have trouble focussing on their job and hence feel unable to meet their goals
Key Takeaways:
- Employees do not feel being fairly compensated since work is not assessed based on scientific KRA parameters.
- The average salaried employee is not too happy with his/her current job. The job responsibilities are not clearly fleshed out and there is more a top-down approach with regard to roles and responsibilities.
- Since senior leadership is unable to communicate organisational vision and goals down the hierarchy, confusion prevails in most workplaces
- However, the good news is that majority of the salaried class are willing to put in effort and give their best to the job, on a daily basis